Welcome to Giovianni. By accessing or using our website (giovianni.com), you agree to comply with and be bound by the following terms and conditions. 1. Use of Site:You may use our website only for lawful purposes and in accordance with these Terms. 2. Product Information:We strive for accuracy in all product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them without prior notice. 3. Intellectual Property:All content on this website — including text, images, logos, and designs — is the property of Giovianni...
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Order Processing:Orders are processed within 1–3 business days after payment confirmation.
Shipping Rates & Delivery:Shipping fees are calculated at checkout. Delivery typically takes 5–10 business days within the continental U.S.
Order Tracking:Once your order ships, you’ll receive a tracking email with a link to monitor delivery progress.
Delays:While we strive to deliver on time, delays caused by weather, postal service, or customs are beyond our control.
Lost or Damaged Packages:If your order arrives damaged or doesn’t arrive within the expected time, contact us at support@giovianni.com.
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We want you to love your purchase from Giovianni. If you are not fully satisfied, we’re here to help. Eligibility for Returns: Returns are accepted within 30 days of delivery. Items must be unused, unopened, and in their original packaging. Proof of purchase is required. How to Start a Return:Please contact our support team at support@giovianni.com with your order number and reason for return. Once approved, you’ll receive return instructions. Refunds:After your return is received and inspected, we’ll issue a refund to your original payment method within 5–7 business days....
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At Giovianni, we value your privacy and are committed to protecting your personal information. Information We Collect:We may collect personal data such as your name, email, phone number, and shipping address when you place an order or contact us. How We Use Your Information: To process and fulfill your orders To communicate with you about your purchase To send promotional updates (only if you subscribe) To improve our products and services Data Security:We use SSL encryption and other security measures to protect your personal data against unauthorized access. Third-Party Services:We...
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1. Where are Giovianni products made?All of our products are proudly developed and packaged in the USA using high-quality ingredients sourced from trusted suppliers. 2. How can I track my order?Once your order has shipped, you’ll receive an email with your tracking number and a link to monitor your shipment’s progress. 3. How long does shipping take?Orders are typically processed within 1–3 business days. Delivery times vary based on your location, but most orders arrive within 5–10 business days. 4. What payment methods do you accept?We accept major credit cards...
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We’re here to help!At Giovianni, your satisfaction is our top priority. Whether you have a question about our products, an order inquiry, or feedback, our support team is always ready to assist you.
Contact Information:📍 Address: 325 Wynne Ave, Reseda, CA 91335📞 Phone: +1 (315) 954-1310📧 Email: support@giovianni.com🌐 Website: giovianni.com
Our customer service team is available Monday–Friday, 9:00 AM – 6:00 PM (PST).We typically respond to all inquiries within 24–48 business hours.
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About Us – Giovianni Welcome to Giovianni, your trusted destination for premium personal care and beauty essentials. Located in the heart of Reseda, California, our mission is to create high-quality, effective, and sustainable products that help you look and feel your best every day. At Giovianni, we believe that self-care should be both luxurious and responsible. That’s why we carefully select ingredients that are safe, cruelty-free, and environmentally friendly. Each product is crafted with attention to detail, blending science and nature to deliver exceptional results that you can feel confident...
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