We want you to love your purchase from Giovianni. If you are not fully satisfied, we’re here to help.
Eligibility for Returns:
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Returns are accepted within 30 days of delivery.
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Items must be unused, unopened, and in their original packaging.
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Proof of purchase is required.
How to Start a Return:
Please contact our support team at support@giovianni.com with your order number and reason for return. Once approved, you’ll receive return instructions.
Refunds:
After your return is received and inspected, we’ll issue a refund to your original payment method within 5–7 business days.
Non-Returnable Items:
For hygiene and safety reasons, opened or used products cannot be returned.